App Privacy Policy

Please read this information carefully.

FishTownCo App Privacy Policy

Last updated: 26 October 2026

1. Who We Are

FishTownCo is an iPhone and Android application that helps boat owners manage vessel, crew, safety equipment, and document records in one place.

FishTownCo is based in the United Kingdom and acts as the data controller for personal data processed through the app.

Privacy contact: fishtownco.uk@gmail.com

2. Information We Collect

We collect information you provide, information you permit your device to share, and information required to operate your account and subscription.

This may include:

Account information: Name, email address, sign-in method, and account ID.
Vessel information: Vessel name, type, dimensions, home port, registration details, skipper information, engine hours, photographs, and documents.
Crew information: Names, roles, contact details, photographs, certificates, and medical certificate status or expiry dates.
Safety equipment: Equipment details, serial numbers, service dates, expiry dates, notes, photographs, certificates, and onboard locations.
Document records: Insurance, registration, licences, certificates, manuals, reference numbers, and uploaded files.
Location information: Location data when you choose to use location-based features, such as placing a map pin or searching for a place.
Subscription information: Subscription plan, trial status, purchases, renewals, and transaction identifiers.
Device information: Device type, operating system, app version, and push notification token.
Support communications: Messages you send to us.

We do not collect your payment card or bank details. Our stated app practices do not include advertising or third-party analytics and tracking tools.

3. How We Use Your Information

We use information to:

Create and manage your account.
Store and synchronise vessel, crew, safety, and document records.
Send reminders for upcoming equipment services and certificate expirations.
Manage subscription access and restore purchases.
Provide location-based features when you grant permission.
Maintain app security and resolve technical problems.
Respond to support enquiries.
Maintain records required by law.

We do not sell your personal data.

When you enter information about crew members, you are responsible for informing them and ensuring that you have the necessary authority to provide their information, particularly contact details and medical certificate information.

4. Subscriptions and Payments

FishTownCo subscriptions and free trials are purchased through the Apple App Store or Google Play, as applicable.

Apple and Google process payments and manage their respective payment, renewal, and refund processes. FishTownCo does not receive or store your payment card or bank details.

RevenueCat helps us manage subscription status and purchase information so the app can determine whether your subscription is active.

These providers process information under their own applicable privacy policies.

5. When We Share Information

We share information with service providers only as needed to operate the app and provide its features.

These providers may include:

Google Firebase: Authentication, database services, file storage, server functions, and push notification delivery.
Google Maps Platform: Maps and place searches.
Apple and Google: Account sign-in and app-store services.
Expo: Push notification delivery.
RevenueCat: Subscription management.
Apple App Store and Google Play: Purchases and app distribution.

We may also disclose information where required by law, to protect safety or legal rights, or as part of a business transfer. Any applicable transfer will be handled subject to relevant legal requirements.

6. Device Permissions

The app may request permission to use:

Location: To place equipment pins or find nearby places.
Camera and photos: To take or select photographs of vessels, crew, equipment, and documents.
Files: To attach certificates and other documents.
Notifications: To send reminders about upcoming dates.

You can manage permissions in your device settings. If you deny a permission, the feature that depends on it may not work.

According to our stated app practices, location is used only while you use the relevant feature, not continuously in the background.

7. Data Retention and Account Deletion

We retain your data while your account remains open, subject to applicable legal requirements.

You can delete your account through the app's Settings → Delete account option.

Account deletion removes your vessel, crew, safety and document records, uploaded files, device tokens, and login information, and disconnects Sign in with Apple where applicable.

Some information may remain for a limited period or as legally required, including:

Purchase records maintained by Apple, Google, and RevenueCat.
Records required by law, such as tax records.
Backup copies awaiting removal under service providers' normal backup schedules.

Deleting the app from your device does not delete your account or cancel your subscription. Cancel subscriptions through your Apple or Google account settings.

8. International Transfers and Security

Our server functions run in London. Some service providers may process information in the United States or other countries.

Where personal data is transferred outside the United Kingdom, we rely on applicable transfer mechanisms and safeguards, where required.

We use encrypted connections, access controls, and measures designed to protect your information. No system can be guaranteed completely secure, so please protect your login details and contact us if you suspect unauthorised access.

9. Your Privacy Rights

Under applicable UK data protection law, you may have the right to:

Request access to your personal data.
Correct inaccurate or incomplete information.
Request deletion of your data.
Request restriction of processing or object to certain processing.
Request a portable copy of eligible data.
Withdraw consent where processing relies on consent, such as optional location access.

To exercise your rights, email fishtownco.uk@gmail.com.

We aim to respond within the applicable legal timeframe. If you are unhappy with our handling of your personal data, you may complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

10. Children

FishTownCo is intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has provided personal information, please contact us.

11. Changes to This Policy

We may update this policy when our practices or legal obligations change. We will update the date at the top of this page and provide additional notice of significant changes where appropriate.